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Terms of Sale, Shipping and Refunds

Link Your Light — effective September 16, 2026

Here is, plainly, what applies when you preorder a Link Your Light kit. Who sells, what you pay, when it arrives, and how to cancel it or get a refund.

The seller

Kits are sold by Captive Média enr., Québec, Canada. Reach us at 438 817-7954 or info@linkyourlight.com. We answer quickly, in person.

The preorder

The kit is offered as a limited-batch preorder. By preordering, you reserve your place in the batch at the reduced price shown, and your kit ships by the date below. Full payment is taken at order, by credit card.

Three months of the Goal Pass come free with each kit. The kit, its effects and colours work without any subscription; the Goal Pass adds the live goal signal. The three months start when you activate the code in the App Store, after you receive your kit (code sent in your confirmation email). After the three months, the pass renews automatically at $2.99/month through your App Store account, unless you cancel first. You can cancel anytime, at no charge, in your App Store account settings.

Price and taxes

Prices are in Canadian dollars and include shipping. Your province's sales taxes are added at payment, based on the shipping address. The preorder price and discount hold until the batch sells out.

Shipping

Cancellation and refunds

Changing your mind after delivery

If you change your mind and the kit is intact, uninstalled and uncut, you may return it to us at your own return cost within 14 days of delivery. We refund you once the return is received. A kit that has already been installed or whose strips have been cut cannot be taken back — it is an adhesive product, once applied. This section is about a simple change of mind; it affects neither a defective kit nor a cancellation provided for by law.

A defective, damaged or non-conforming kit

Write to info@linkyourlight.com as soon as you notice a problem, with your order number and, if possible, photos. For visible damage on arrival, contact us ideally within 14 days. This delay does not limit your legal warranties. When a problem is covered, we take on the necessary handling costs, including reasonable shipping; depending on the situation, the solution is a repair, a replacement or a refund.

Installation and liability

You install the kit yourself, following the guide provided and the safety instructions. Before fitting, check compatibility of the kit and its mounting system with your surface and equipment. Damage caused by incorrect installation, modification or use contrary to the instructions is not necessarily covered. This provision does not limit your legal warranties or our liability under the law.

Your consumer rights

This contract is made at a distance and governed by the laws of Québec, including the Consumer Protection Act. You can review and correct your order before confirming it, and a copy of these terms is sent with your confirmation email. Nothing here removes the rights the law grants you.

Contact

Captive Média enr. — Link Your Light, Québec, Canada — 438 817-7954info@linkyourlight.com